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A service for seniors? Maybe the shaft for seniors. Try to cancel. You get hit with a bill even though you cancelled after 10 days of trying to get the phone to work. This is on top of an activation fee of $ 30.00. I kept getting the incorrect time. They blamed Verizon...
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2.1
I didn't like
  • Said there would be no billing yet i was charged to oct 10
#1102755
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I like the phone, but I offer a word of caution when you call to activate it. After a rude sales person speed read a script to me offering only a plan that included the emergency service and cost much more than I planed to spend and I insisted on a minutes only plan,...
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aliens_amoung_us
aliens_amoung_us

Since she said it's a service for seniors, remind her of this and tell her to slow her roll and speak more clearly and slllllooooowwww down. Two can play that game.

I didn't like
  • So far not very good
  • Additonal fees or taxes that were not advertised
  • Bully sales person
#1102203
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I had a very bad experience with the jitter bug phones and would not recommend their phones to anyone. I tried two of their smartphones and three flip tops and after a very short time of use they would not power on, after charging them. I returned four of them back to...
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1.0
I didn't like
  • Reliability
  • Jitter bug phones
#1098877
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Greatcall Customer Care Review

Greatcall
#1008209
Poor network service. Terrible customer service by Miguel ((888) 800-4945 who does not listen to their customer needs. He tries to to respond to customer needs based on his best guess rather than focusing on the exact problem that the customer is trying to relay. He does not listen. We ended up closing out the phone account and open up a consumer cellular account. Buyer Breare !!!!
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Short Review on December 18, 2016

Greatcall
#975493
Promised service were I live and there is none and will not take phone back
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Greatcall Cell Phone Review

Greatcall
#915910
3.1
Details
I had sprint for 17 years. My last two phones were i phones. I still use my iphone 5 at home, using wifi. I got jitterbug for calls. I'm saving money but in order to do so, one must make sacrifices. The phones are cheap junk and more complicated than i phones. However ill deal with it until i had enough and I'll switch.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Jitterbug Cell Phone Review

Greatcall
#878913
3.1
Details
I have had my smart jitterbuy phone for 2 months and hate it. Grandkids cant understsnd it, the help line cant understsnd it. It will not let me text certain people it will not let some calls come though & ring tone to low even on hi. My best friend has never been able to call me it will not go though. Some times it will text other times it says no server, battery will not kast a day.
Comment
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Bought my dad a Greatcall Jitterbug phone. Went on line to activate it and was told if I wanted to keep his number I would have to call their sales dept. I did and was told the number could not be ported and that I needed to contact our current cell provider. I called...
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1.7
#1098361
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In researching whether Jitterbug services the area where we live, I was told by Jitterbug service representative Amber that area where we live is serviced by Verizon, and that Great Call uses Verizon towers. Therefore, she assured me, Great Call services this area....
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1.0
I didn't like
  • Unuseable website
  • No full disclosure of true costs
#1097494
Reply to reviews
Do...NOT...EVER...deal w/this company. They cheat, they lie, they have sleazy ways of doing business. The phone answerers are great, nice, kind, knowledgeable, patient. The "managers" must have even been fired from AT&T. I do not know how they stay in business. Took 9+...
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1.3
I didn't like
  • Unuseable website
  • Customer service
  • Flat out lies as to what they would or not do
#1065353
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After ending my account with Greatcall all in good standing, About 3-4 weeks later I decided to put the phone equipment up for sale. Model Samsung Jitterbug Model SCH-R220 I deleted any and all information that I had placed in to it. (Phone Numbers,Etc). But there was...
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Anonymous
Anonymous

Now I know why I got a Jitterbug 1 year ago. I have used it so little because the Number that was assigned was someone else's and I get a minimum of 3 calls a day about stude...

#1064206
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red flip does not ring all day at end of day shows 4 missed calls all from same people calling back to get an answer. money maker for jitterbug charged for minutes. sent me another ,same problem piece of junk not reliable got to find another company .must call company...
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#1060238
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I work for targer tech & i had a guest come in today to switch from jitterbug to consuner cellular. Well they wanted to port their number over from jitterbug to Consumer Cellular in order to do that we needed their account number and their pin so we called jitterbug...
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1.6
#1014036
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Jitterbug should be ashamed of themselves, marketing this new model to seniors. It has the worst volume . Very low ring tone and volume. Customer service/jitterbug says I have to take the product back to the store (Sears). Sears says Jitterbug! Jitterbug contracted...
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2.1
I didn't like
  • Not easy
  • Quality of phone reception
  • Phone buttons not usable by touch
#1010951
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