(11 of 95 reviews match)
Latest review first
It does not charge properly. In fact it is the first time I've seen something un-charge--lose its charge- while it is supposedly charging. Now I know to check its battery level before I rely on it. I set it to charge, check it a few hours later and it has only gone up...Read more
Company wrote 0 private or public responses to the review from Nov 22.
I purchased a Jitterbug for my hospitalized 77 year old sister. she had never had a cell phone before and apparently (and unexplained to me at purchase) her 600 minutes per month program was for minutes used only. I was not aware that she would be charged for anything...Read more
Company wrote 0 private or public responses to the review from Aug 22.
My 90 yo father bought a Jitterbug and Great Call service (200 voice minutes/month, which should have been sufficient). He thought his Consumer Cellular phone had quite working (even though it had not, I later found out). After some months, he started received numerous...Read more
Company wrote 0 private or public responses to the review from Aug 16.
I didn't like
- Charges for incoming calls and text messages
I purchased the lively fall detection for my mother for Easter. She kept it until mid June, and it fell off her and she lost it. The company tried using the GPS but we never did find it. We had to purchase another. On Friday we tried to get it activated, and it did not...Read more
Company wrote 0 private or public responses to the review from Jun 25.
Canceled my fathers service. Kept charging me. Call customer service girl said she really didn’t care about my problems she had her own problems recall doesn’t pay them enough. Rambled on about their CEO always hitting on her. Don’t use the serviceRead more
Company wrote 0 public responses to the review from Feb 26.
I have a Jitterbug phone that my elderly Father uses. He loves it. I don't do Smart phones so I was looking for an upgrade to my current flip phone. I purchased the new current version and so far I like all the features but one. GreatCall does not have a Bluetooth...Read more
Company wrote 0 public responses to the review from Nov 15, 2017.
I had a very bad experience with the jitter bug phones and would not recommend their phones to anyone. I tried two of their smartphones and three flip tops and after a very short time of use they would not power on, after charging them. I returned four of them back to...Read more
Company wrote 0 public responses to the review from Sep 10, 2017.
Jitterbug Cell Phone Review
I have had my smart jitterbuy phone for 2 months and hate it. Grandkids cant understsnd it, the help line cant understsnd it. It will not let me text certain people it will not let some calls come though & ring tone to low even on hi. My best friend has never been able to call me it will not go though. Some times it will text other times it says no server, battery will not kast a day.
Company wrote 0 public responses to the review from Jul 08, 2016.
DO NOT BUY A JITTERBUG PHONE FROM A RETAILER. JITTERBUG WILL NOT STAND BY THEIR "30-DAY RETURN POLICY" WHEN YOU PURCHASE FROM A RETAILER THAT HAS AN NON-MATCHING RETURN POLICY. JITTERBUG HAS AN ETHICAL OBLIGATION TO SEE THAT ANYONE THAT THEY PERMIT TO RETAIL THEIR...Read more
Company wrote 0 public responses to the review from Jun 09, 2016.
The online activation is extremely convoluted and ends up NOT working. You are told to call an 800 number to complete the activation. The quick start instructions say NOT to turn on the phone until instructed to. Then the online activation fails and you are told to...Read more
Company wrote 0 private or public responses to the review from Jun 11, 2015.
Frazier Park, California
I didn't like
- Sales people do not know product
- No full disclosure of true costs
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