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It does not charge properly. In fact it is the first time I've seen something un-charge--lose its charge- while it is supposedly charging. Now I know to check its battery level before I rely on it. I set it to charge, check it a few hours later and it has only gone up...
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Company wrote 0 private or public responses to the review from Nov 22.
1.0
I didn't like
  • That it did not recharge properly
#1406027
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I purchased a Jitterbug for my hospitalized 77 year old sister. she had never had a cell phone before and apparently (and unexplained to me at purchase) her 600 minutes per month program was for minutes used only. I was not aware that she would be charged for anything...
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Company wrote 0 private or public responses to the review from Aug 22.
1.0
#1336069
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My 90 yo father bought a Jitterbug and Great Call service (200 voice minutes/month, which should have been sufficient). He thought his Consumer Cellular phone had quite working (even though it had not, I later found out). After some months, he started received numerous...
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Company wrote 0 private or public responses to the review from Aug 16.
2.2
I didn't like
  • Charges for incoming calls and text messages
#1331501
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I purchased the lively fall detection for my mother for Easter. She kept it until mid June, and it fell off her and she lost it. The company tried using the GPS but we never did find it. We had to purchase another. On Friday we tried to get it activated, and it did not...
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Company wrote 0 private or public responses to the review from Jun 25.
3.0
#1288176
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Canceled my fathers service. Kept charging me. Call customer service girl said she really didn’t care about my problems she had her own problems recall doesn’t pay them enough. Rambled on about their CEO always hitting on her. Don’t use the service
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Company wrote 0 public responses to the review from Feb 26.
jersmith
jersmith

The same exact thing happened to me. canceled my mother's phone and they kept sending a bill and will not refund me from a phone bill of almost $400 that was not used. Absolut...

1.4
#1198390
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I have a Jitterbug phone that my elderly Father uses. He loves it. I don't do Smart phones so I was looking for an upgrade to my current flip phone. I purchased the new current version and so far I like all the features but one. GreatCall does not have a Bluetooth...
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Company wrote 0 public responses to the review from Nov 15, 2017.
5.0
#1132123
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I had a very bad experience with the jitter bug phones and would not recommend their phones to anyone. I tried two of their smartphones and three flip tops and after a very short time of use they would not power on, after charging them. I returned four of them back to...
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Company wrote 0 public responses to the review from Sep 10, 2017.
1.0
I didn't like
  • Reliability
  • Jitter bug phones
#1098877
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Jitterbug Cell Phone Review

I have had my smart jitterbuy phone for 2 months and hate it. Grandkids cant understsnd it, the help line cant understsnd it. It will not let me text certain people it will not let some calls come though & ring tone to low even on hi. My best friend has never been able to call me it will not go though. Some times it will text other times it says no server, battery will not kast a day.
Company wrote 0 public responses to the review from Jul 08, 2016.
3.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#878913
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DO NOT BUY A JITTERBUG PHONE FROM A RETAILER. JITTERBUG WILL NOT STAND BY THEIR "30-DAY RETURN POLICY" WHEN YOU PURCHASE FROM A RETAILER THAT HAS AN NON-MATCHING RETURN POLICY. JITTERBUG HAS AN ETHICAL OBLIGATION TO SEE THAT ANYONE THAT THEY PERMIT TO RETAIL THEIR...
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Company wrote 0 public responses to the review from Jun 09, 2016.
Anonymous
Anonymous

Terrible phone!!!!! Waste of money

Anonymous
anonymous

Does it not make sense that if you buy something from Sears you can not return it to Kmart? This is pure business logic. Regarding US company their company is located in Carls...

1.0
I didn't like
  • No business integrity
#863105
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The online activation is extremely convoluted and ends up NOT working. You are told to call an 800 number to complete the activation. The quick start instructions say NOT to turn on the phone until instructed to. Then the online activation fails and you are told to...
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Company wrote 0 private or public responses to the review from Jun 11, 2015.
Anonymous
Anonymous

I totally agree, when I was on the phone with them, she was telling me of all the additional charges. After I charged the phone and turned it on I had a message that the phone...

Anonymous
sofia

Cellular Plans read like a Chineese Menu.with no egg roll or soup included....LOL

3.0
Frazier Park, California
I didn't like
  • Sales people do not know product
  • No full disclosure of true costs
#648584
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