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Returned a jigger bug IMMEDIATLY after opening the package. (Dad was unable to figure out how to open the 'flip' phone to place calls.) I packaged the phone and all the paperwork and sent pack the next morning. 5 weeks later, customer service refuses 'returned' phone...
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Anonymous
Blanche Elbourne

Exactly! This phone is terrible. Very hard to "flip" open and Jitterbug customer service take no responsibility for this poor quality phone. Horrible volume levels also. Low r...

Anonymous
Anonymous

I agree! The worst redesign for seniors ever! They have given it a slim profile but in retrospect have made it difficult or impossible for anyone with any type of arthritis in...

#988901
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Doesn't ring, then sends a message, minutes or hours later about Missed Call. Happens even when I have the phone I'm calling from and the Jitterbug both in my possession and 5 bars, change physical location, same thing, over and over. Sometimes Missed Call appears 7- 8...
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#984564
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Just got the jitterbug smartphone. Took 2days to get it working with moms phone number. Because it's a 3rd indirect service provider - you're stuck with long phone calls. We were happy with the simple menu until it came time to use the camera and receiving texts and...
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2.6
#981498
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Greatcall Cell Phone Review

Greatcall
#782763
I just got this for my mom the problem is letting her keep her last cell phone # I keep calling and they keep giving me the round a round help me pleaseo
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My elderly mother has been a Jitterbug user for several years. First was a flip phone, which worked great. Then she wanted to try the smartphone version. Turned out to be too difficult for her, so we ordered a new flip phone. We had numerous problems with the phone...
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1.0
#980341
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Two things: The SOUND from my Jitterbug Flip was too low…SOLUTION: Set the ringtone to ALERT, which is much louder. Also my phone will pair with my Subaru via Bluetooth and it will also transfer my contacts. Incoming calls can be answered from the car without touching...
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#970019
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My friend's Jitterbug is giving him the jitters. I tried to help him with it. We were able to figure out the photo system. However, we cannot hear it ring. Sometimes it completes the calls, sometimes not. It needs to be more user friendly for senior citizens, I...
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2.0
I liked
  • Great concept
I didn't like
  • Phone buttons not usable by touch
  • Cannot see in person before buying
  • Difficult to correct problems
#941980
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My wife's usual bill with Greatcall is about $30/month. Lasts month, however, her bill went up to $260. The increase was due to her being in the hospital and being more dependent on her Greatcall phone. This company charges 35 cents/per minute for overages plus extra...
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3.0
I liked
  • Fast response time with customer service
#920670
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I placed two orders (alarm, Jitterbug) for my 90 yo mother. Jitterbug confused the two orders, refused to discuss the multiple problems with me, her authorized representative, when I attempted clarification and has failed to deliver the cellphone and declined to check...
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1.0
#902389
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THE PHONE NUMBER LISTED..NOT ALWAYS IN USE!! CANT GET IN TOUCH TO ASK QUESTIONS. CAN ONLY TEXT ONE NAME AT A TIME. NAMES ARE NOT ALPHABETICALLY LISTED. HAVE TOO MANY CHOICES BEFORE I CAN SEE WHAT I WANT TO DO. VERY MISLEADING ADVERTISEMENT..NOT EASY AT ALL.. PRICE...
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I didn't like
  • No full disclosure of true costs
  • Not easy
#897137
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Can't hear the voice mail and the ringer is low also.
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Anonymous
Anonymous

Set the ringtone to ALERT. It will be much louder.I can't think of enough suggestions to make this listing at least 50 words, so I will just have to repeat myself. I can't t...

1.3
Birchwood, Tennessee
#892899
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