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Summary of Greatcall Customer Service Calls

3 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
07:22 AVG CALL DURATION
67% ISSUES RESOLVED

Customers Contact Greatcall to Ask about:

Other:

  • “Rectify a blocked phone number”
  • “Trying to active jitterbug phone”

Greatcall Rating Stats

2.0 out of 5 stars
based on 48 reviews
See all 88 reviews

Rating stats

  1. 22 reviews
  2. 12 reviews
  3. 10 reviews
  4. 2 reviews
  5. 2 reviews

About Greatcall

Top 5 Likes about Greatcall

Phones simple use, Great concept, Tech support, Sometimes grandma has a phone to use, Red button feature

Top 5 Dislikes about Greatcall

Customer service, Phone buttons not usable by touch, Flat out lies as to what they would or not do, Unuseable website, So far not very good

Summary

Greatcall, Inc. specializes in health and safety products and services. The company was founded by Arlene Harris in March 2005. Its headquarters is based in San Diego, California, USA. Greatcall, Inc. offers the following products: mobile devices, mobile applications, and wearable devices. Customers can also order accessories for smartphones, cell phones, and urgent response devices. The company has an affiliate program for partners. Greatcall, Inc. ships their products across the United States. It is possible to choose standard ground or expedited method. Products and services include: Lively Mobile, Jitterbug Flip, Jitterbug Smart, Lively Wearable, Healthsense, Dashboard, HealthNotes and health, safety and wellness apps Urgent Care, GreatCall Link, MedCoach and 5Star Urgent Response Service. The company accepts returns within 30 calendar days of the purchase date. Restocking fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover.

Greatcall reviews and complaints

Greatcall is ranked 132 out of 1843 in Telecommunications category

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