State: Nevada Clear all filters (3 of 95 reviews match)
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I initially purchased this phone for my wife. When the phone was received we tried to activate the phone. The phone would not activate. I was not told when purchased it was on the Verizon Network which does not work in our area. I was told to return the phone for...
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Company wrote 0 private or public responses to the review from Dec 10.
1.0
I didn't like
  • Company takes advantage of seniors
  • Run around by customer service
  • Customer service
#1419712
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I have the shame of being a customer service rep and I can’t wait until I quit in a few months. I feel so bad for the customers. The phones and devices are pieces of junk that break or have issues after a short period of time. The resources they give us to resolve...
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Company wrote 0 public responses to the review from Jan 22.
1.1
#1174455
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Jitterbug J is an old phone with obsolete technology. It works, unless you cancel and try to re-activate it again. The reason why it cannot be activated is because it can no longer receive over the air update. Even if the phone is still active, some of the features...
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Company wrote 0 public responses to the review from May 21, 2016.
#852155
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