Jitterbug should be ashamed of themselves, marketing this new model to seniors. It has the worst volume .

Very low ring tone and volume. Customer service/jitterbug says I have to take the product back to the store (Sears). Sears says Jitterbug! Jitterbug contracted this phone is responsible but taking no responsibility.

They have also taken off the little slot to hang a lanyard. The keys are flimsy. This slimline phone is difficult to use for anyone with severe arthritis in the hands. Very dissapointed with Jitterbug.

Consumer Cellular has the old style flip phone at half the cost. The plan is better also.

Product or Service Mentioned: Greatcall Cell Phone.

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: Full refund.

GreatCall Cons: Phone buttons not usable by touch, Quality of phone reception, Not easy.

Location: Ambler, Pennsylvania

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