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My Advice: Don’t Buy Google Android Phones! GreatCall’s One Of Them!

1.3
Details
I Could Not Bypass The Google Setup Due To Three Error Codes And GreatCall Would Not Help Me With This Issue!Cry My Advice: Don't Buy Google Android Phones! I Am Leaving Android Today And Sending Mine Back For Refund! Get One Apple iPhone 7 Instead At Verizon Wireless For A Very Good Deal And I Would Be Very Happy!Like
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Review
#1760495 Review #1760495 is a subjective opinion of poster.
Product
Jitterbug Cell Phone

If you can't abide poor customer service, don't buy | GreatCall review from Houston, Texas

1.0
Details
Attempts to activate the Jitterbug Smart 2 demonstrated to me how piss-poor their customer service, printed documentation and website is. So I'm going to return the Jitterbug and go with another phone.
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Review
#1729132 Review #1729132 is a subjective opinion of poster.
Service
Greatcall Cell Phone Activation

DONT WASTE YOUR TIME | GreatCall review

1.0
Details
CANNOT ACTIVATE PHONE SO IT IS A JOKE.
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Review
#1722690 Review #1722690 is a subjective opinion of poster.
Cons
  • Did not work
Reason of review
Access/ activation issues
Loss
$15
Preferred solution
Full refund

Worthless phones & worse customer service | GreatCall review

1.0
Details
If I leave my phone alone for a few minutes I lose all service. I must turn off phone and turn it back on to restart service. When I was setting up my phone I called customer service & was told that I was too stupid to set it up. After that I called for help with it losing service 1 answer was it could not happen and then they would hang up, another answer was I was an idiot and hang up. One also told me he knew everything about a phone, I knew nothing. They blamed it on the tower even though I was using a Verizon system and had driven all over the city trying to get a signal. I am going to cancel my service and go back to I phone.
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Review
#1695037 Review #1695037 is a subjective opinion of poster.
Service
Greatcall Jitterbug Cell Phone Activation
Reason of review
Access/ activation issues
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Poor Service

Scam artists - DO NOT USE!!!! | GreatCall review

1.0
Details
They wanted my social security number and password to my ATT website. THat's a scam! I've switched phone services in the past and they never asked for this information. Guy on phone was a real *** too. Didn't want to answer my questions. Now that's a scam giveaway. THeir ad promises you can keep your old number when you switch, however, they have no control over this!
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Review
#1677333 Review #1677333 is a subjective opinion of poster.
Service
Greatcall Jitterbug Cell Phone Activation
Reason of review
Not as described/ advertised
Loss
$158
Preferred solution
Full refund

Poor equipment | GreatCall review from Newbury Park, California

1.0
Details
A new Jitterbug phone and the "no" button does not work. And saying "no" doesn't work. The female voice robot keeps asking if I want to delete a message. Nothing happens and I have to repeat again and again hoping it will finally work. After repeated tries it sometimes does / and sometimes doesn't. What a waste of money!
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1 comment
Anonymous
#1755406

I have been having the same problem.

Review
#1622202 Review #1622202 is a subjective opinion of poster.
1.0
Details
After the 2nd bill, my wife realized she was being charged a plan she didn't sign up for. After 3 phone calls to Great Call customer service she got a 'call back' and it wasn't until her 4th bill she actually saw the plan she wanted and it Did Not include the "Medical...
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1 comment
Anonymous
#1745747

What does short In inept status mean?

Review
#1617658 Review #1617658 is a subjective opinion of poster.
Cons
  • Parasites who prey on the elderly and infermed
  • Company takes advantage of senior customers
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Full refund
Tags
  • Poor Customer Service For Device
1.0
Details
As I'm now pursuing Great Call and Best Buy on another method, they are still a company that have lied, committed Perjury, filed false SEC filing, covered up Crimes on this Defective Device. The battle is now beginning to grow, I have now gotten from current and 5...
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2 comments
Anonymous
#1740759

It's statute.

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Review
#1585106 Review #1585106 is a subjective opinion of poster.
Product
Greatcall Medical Alert System

Liars | GreatCall review

1.0
Details
They sold a defective life altering device that never did work, when they got caught they lied and lied again and again. Would never do business with either Great Call or Best Buy ever again...
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Review
#1571649 Review #1571649 is a subjective opinion of poster.
Cons
  • Lied and sold me a defective non-working device
Reason of review
Bad quality
Loss
$765
Preferred solution
They need to be criminally charged
Tags
  • elderly abuse

Contact GreatCall Customer Service

Website:
Mailing Address:
10935 Vista Sorrento Pkwy, Suite 200
San Diego, California 92130
United States
Phone:
(800) 733-6632
All GreatCall Contacts

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Latest Question

GreatCall Questions
1.0
Details
This so called medical device that is or was suppose to help we the elderly and disabled. First time it did not work, second time the operator said the devises are being recalled and too call customer service to return the device ? No one every even bothered to ask...
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2 comments
Anonymous
#1711763

What a shame that a major US company namely Best Buy and Great Call who make millions off the public, have been selling a defective product that was suppose to help anyone in an emergency. My Daughter got one for School Safety at she is attending an out of State University located in a very bad part of that cities area.

Three weeks ago she and several friends needed Police Help, they used the Great Call Mobile Lively Plus Device to seek emergency help, not one person every answered the call no one to help, they soon learned the Locator does not work, as nor does the GPS. The campus police got their in time, they too tested the device and all they got was a recorded answer to use your visa card to connect ?

We just found out that the devices are a piece of garbage and do not work, they are being recalled as a Safety problem, they knew the devices are defective and yet allowed who knows how many people have this, thinking it can help them , all false we are now seeking legal advice and the school has told via Public Notice to all that if you have a Great Call Device to contact your parents and staff as they are being recalled as being defective. Bottom line is they-Best Buy and Great Call need to be help accountable and investigated

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Review
#1568836 Review #1568836 is a subjective opinion of poster.
Cons
  • Anything about their defective devices and fraud
Reason of review
Bad quality
Loss
$275
Preferred solution
File complaint with US Government oversight
Tags
  • Great Call Senior Phone